Change is Inevitable, Growth is Optional: Choose Growth!

Hosted by the Utility Management Committee

The Conference Center at Guilford Technical Community College, 7908 Leabourne Rd., Colfax, NC 27235

March 19, 2024, 8:30 a.m.-4:30 p.m. (Both in person and virtual options available)

Description:                                                           

Current and aspiring utility managers and supervisors are invited to join us to “opt growth” in a day-long seminar covering topics of rapid change in the water, wastewater, and stormwater industry. Participants will engage on topics related to:

• Rates and Affordability
• Board Communication and Key Performance Indicators
• Process Improvement
• Succession Planning and Workforce Development
• Self-Care and Personal Goal Setting
  

Agenda:                                                                                                                      

• 8:15-8:30 Registration
• 8:30-8:45 Welcome, Safety Moment, and Agenda Review
  
• 8:45-9:00 Self-Care and Personal Goal Setting
• 9:00-10:15 Rates and Affordability
• 10:15-10:30 Break
• 10:30-12:00 Board Communication and Key Performance Indicators
  
• 12:00-1:00 Networking Lunch
  
• 1:00 – 2:30 Process Improvement
• 2:30-2:45 Break
  
• 2:45-4:15 Succession Planning and Workforce Development
  
• 4:15-4:30 Closeout

Contact Hours:                                         

• Wastewater Operators: This seminar is approved by the WPCSOCC for 6.0 contact hours for continuing education. Must be present for entire class to receive certificate of attendance. Course ID: CE07270501
• Water Treatment Facility Operators, Distribution Operators, Cross Connection/Backflow Operators: This seminar is approved for 6.0 contact hours for continuing education by the NCWTFOCB. Must be present for the entire class to receive certificate of attendance. Course ID: 230160
• PROFESSIONAL ENGINEERS: This course is approved for 6 PDHs.
  
  

Registration:                                             

** Register and pay online! Now offering the ability to register more than one attendee at a time! Can't remember your username or password? Click HERE **

Pricing:  

Lodging:                                         

Embassy Suites, Greensboro Airport

$134 per night

Click HERE to book