We accept cash, checks (made payable to NC AWWA-WEA), and credit cards (Visa, MasterCard & American Express). We do not accept purchase orders. We do not invoice – all payments must be received before registrations/applications/orders will be processed.
We cannot use one form of payment to “hold a space” until another form of payment is received, (i.e. you cannot fax a credit card payment to hold space in a seminar/class until a check is received in the mail).
NC One Water uses an electronic card-scanning system to track attendance. Continuing education credits cannot be reported unless you give the appropriate license/certification numbers to NC One Water. Please be sure to do BOTH of the following to insure the accurate reporting of your continuing education credits:
Submit your license numbers during registration using the registration form or online registration system.
Bring your certification card issued by the NCWTFOCB and/or the NCWPCSOCC to the event.
Certificates of Attendance for all events may be used to demonstrate CEU’s for Professional Growth Requirements for Certified Water Treatment Operators and Wastewater Operators, and PDHs for Professional Engineers. Each event will indicate the number of CEU’s available and for which licenses/certifications the event is approved.
Seminars: Participants who arrived on time and stay until the conclusion of a seminar will receive CEU’s and a Digital Certificate of Attendance. No partial credit will be awarded to attendees. Registered speakers may receive partial credit equal to the amount of time that they participate in the seminar. Speakers should talk with the NC One Water staff representative on-site at the seminar to receive their partial credit. Once all attendance is verified after the event, each attendee will have their certificate emailed to them.
Schools: Participants who successfully complete a school will receive a certificate of attendance at the end of the school. For a definition of “Successful Completion” refer to the brochure for the school and class you are attending. Each participant must pick up their own certificate at the conclusion of the event. No certificates will be given out early or given to another individual. Certificates will be mailed to persons who successfully complete the school but are not present at the end to pick up their certificates.
Conferences: After the conference, staff will verify attendance and produce a CEU record for attendees. These records will be sent to each attendee who has received CEU’s at the conference approximately 4 weeks after the conference. Records will be emailed for attendees that provide an email address on file.
Duplicate Certificates for Schools, Seminars, and Conferences will be printed for a $15 fee. To request a duplicate certificate, complete the Request Form and submit with payment by clicking HERE. Duplicates may take up to five (5) business days to generate and they cannot be faxed. Virtual Seminar certificates will be emailed at the conclusion of the event to the email on file.
NC One Water has gone green! This means we no longer accept paper forms. All registrations can be done online. To find the registration form or link to online registration for an event, find the event on our calendar page and follow the link to more information about that event. There you will find the link to online registration.
Joining the Exhibit and Sponsorship, Email List All information about exhibit and sponsorship opportunities is emailed to our Exhibits & Sponsorship email list and posted on this web site. There are three ways to join the Exhibits & Sponsorship email list:
Send an email to admin@nconewater.org providing your company name, contact person name, mailing address, email address, phone number, and fax number.
If you are a member of NC One Water update the contact preferences within your profile to indicate, you want to be added to the email list.
During online registration for an exhibit or sponsorship, when asked the question, indicate that you would like to be added to the email list.
Exhibits For information on exhibiting at a specific event will be posted on the event's page of this website. Typically exhibits are held at our annual conference, spring conference and collection & distribution schools.
Sponsorship (Partnerships) Various partnership packages including events and this web site are available. Details can be found on the Partnership Opportunities pageHERE.
Job ads must be posted through online registration. Job advertisements will be posted within five (5) business days of receipt and will remain posted for thirty (30) calendar days.
The fee for posting a job advertisement for one 30-day period is $95 for members and $140 for non-members. This fee is non-refundable. To qualify for the member rate the contact person submitting the ad must be an individual member of AWWA, WEF, or NC SLAM or the organization that employs the contact person must be an organizational member of AWWA or WEF. Membership numbers must be provided and will be verified before an order is processed.
Each posting will be for 30 calendar days. Posts may be removed before the end of their 30-day period, but the fee will not be pro-rated or refunded. Advertisements can be “renewed” or posted for another 30 days by submitting another online registration.
A job advertisement can only advertise one job – individual jobs must be posted separately and require separate online registrations.
Job Ads will only be available on the web site. There will not be print ads in the quarterly publication. Job ads will not be broadcasted by email; however, e-newsletters will direct people to the job ad posting area of the web site.
NC One Water has the right to refuse to post any job advertisement per policy set by the Board of Trustees. You will be informed if your job advertisement will not be posted, and your payment will be returned.
There are several ways to join one (or more) of our committees. You can review a list of committees and current committee chairs in the About; Committees section HERE.
To find out more about a committee or join a committee please do one of the following:
Contact the committee chair directly
Complete the online Volunteer Form and you will be contact by NC One Water staff, or a committee representative
Browse our Volunteers Wanted list to see how you can help committees meet existing needs. (Please note, not all committees use this list, so there are many opportunities that are not listed.
Contact NC One Water staff for more information and to connect with a committee chair.
There are 3 ways to join the NC One Water. Please visit the Membership section of our website for more information.
Updating Member Contact Information NC One Water uses YourMembership, a membership and event management system to maintain member records. Each member may login and access their NC One Water membership records. Member login is accessible from boxes available in the top right corner of most pages within this web site. Once logged in, options available to members include updating contact information, registering for events, and printing receipts from past events. If you are a member and unable to login, please contact the NC One Water office for assistance.
National AWWA & WEF Members Each national organization maintains their own membership information, so you must contact the organization(s) you belong to in order to change any of your information (name, address, employer, etc.). As the NC One Water, we download limited information from each national organization. Once you have contacted the national organization(s) to update your information, you may contact the NC One Water or login into your NC One Water profile to update your information. Please note that your local update will be overwritten during our next download from the national organizations, so it is important to keep information current with all organizations to which you belong.
SLAM Members Membership information is maintained by NC One Water, so you may contact our office or login into your NC One Water profile to update any of your information.
Requests for refunds must be submitted via our website HERE. A $50 administrative fee will be deducted from all refunds due to attendee cancellation. All refunds will be made according to the original payment method. Refunds will not be processed until the conclusion of an event. Please allow 2-3 weeks after an event to receive your refund. Shipping & handling charges for book orders will not be refunded.
Seminars Refund requests must be received in writing at least five (5) business days before a seminar.
Schools & Conferences Refund requests must be received in writing by the deadline indicated for that specific school or conference.
Request form can be in the Resources; Request Forms section of our website.
Seminars If space is available, it may be possible to switch to another NC One Water seminar within the same calendar year. It is possible to switch to a school or conference and pay the difference in registration fees in the same calendar year. Requests to switch must be received in writing at least five (5) business days before the original seminar. When switching seminars, if there is a cost difference between the original seminar and the new seminar, call the NC One Water office for details on how it will be handled.
Schools If space is available, it may be possible to switch from one class to another within the same school. It is also possible to switch to a class that will be held at a different school, or to a conference or seminar. When switching classes at a school, if there is a cost difference between the original class and the new class, call the NC One Water office for details on how it will be handled.
Conferences It may be possible to switch from one registration type to another within the same conference. It is possible to switch to registration at another conference, school, or seminar in the same calendar year. When switching registration types at a conference, if there is a cost difference between the original registration type and the new registration type, call the NC One Water office for details on how it will be handled.
Substitution = Different Attendee, Same Registration
Substitutions may be made at any point, including during registration at the event. Please inform us as soon as possible so that we may have you complete the appropriate paperwork, handle any cost difference between members and non-members, and generate the correct documents.
Confirmations (receipts) are sent to all attendees registering for one of our events and to all individuals purchasing a NC SLAM membership.
Confirmations are EMAILED to the registrant. Due to privacy issues, confirmations can no longer be emailed to anyone other the registrant without prior consent from the registrant. Confirmations will not be mailed to anyone other than the registrant without consent.
In order to provide consent, the individual may log into their profile this website and update the fields referencing Profile Access, complete the Privacy Release Form, or contact NC One Water for more information.
If you are registering for an event and do not receive confirmation of your registration, contact the NC One Water office BEFORE the event to confirm your registration. Refunds and switches will NOT be granted to attendees who do not attend an event because they did not receive confirmation of their registration.
It is the responsibility of the person receiving the receipt/confirmation to forward as necessary.
Duplicate copies of receipts may be printed from within your profile on this website.
Member and Non-Member Rates Current members of the American Water Works Association (AWWA) and/or the Water Environment Federation (WEF) or NC State Level Association Members (SLAM) are eligible for the member rate. Please refer to your membership card(s) for your member number(s). We will verify membership numbers for eligibility and will return registrations for those who pay the incorrect amount.
Individual membership numbers may only be used by the person to whom they are issued. Organizational numbers may be used by anyone employed by that organization.
Early & On-site Registration Rates Early Registration deadlines vary by event. Please refer to the registration materials for each event for that event’s specific deadline. The cost to attend an event usually increases after the early registration deadline.
For all events, registrations are accepted on a first-come, first-served basis of completed registration form and correct payment. Submitting your registration and payment before the early registration deadline does not guarantee you a space.
On-site registration is not available for all events, and registrations will only be accepted on-site if there is space available. Refer to an event’s registration materials to determine if on-site registration is a possibility.
Student Registration Type The Student Registration Type is intended for high school students and individuals enrolled full-time at a community college or university. A student registration rate is not available for all events. If a student rate is available, it will be included in the price list or on the registration form.
While you are logged in, along the right side of the screen under "My Profile" click on "Manage Profile" then select "Edit Bio". Under the first section, "Account Information" you should see a listing for "Password" and next to it in green text the word "change." Clicking on "change" should allow you to update your password.
If we cancel an event due to inclement weather, we will contact all registered participants by phone. If the event continues as scheduled but you cannot travel due to inclement weather in your area, you must call the NC One Water office by 3:00 p.m. the day before the event to cancel your registration and receive a refund or switch to another event. Switches must be to a similar event, within the same calendar year.
NC One Water’s event attendance/contact hour tracking program uses the last 4 digits of your SS# in conjunction with your license(s) number(s) as a unique identifier to verify who you are and to communicate to the appropriate agency when reporting your event attendance/contact hour record. We do NOT use your partial SS# for any other purpose. Your partial SS# will NOT be given out to anyone other than the appropriate reporting agency for your license. If you will not allow us to use the last 4 digits of your SS#, please indicate “refused” in the SS# blank. While we will be happy to register you, we cannot guarantee accurate tracking of your attendance at these events.
PLEASE NOTE – NC One Water is not responsible for mandatory state certifications. If you have questions related to certification exam applications, exam results, certification requirements, or certification renewals please contact the appropriate agency listed below.
NCWTFOCB
Distribution, Backflow/Cross Connection, Surface, and Well
