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Course Description:

Journeyman 2

Collection/Distribution Ladder

Supervision & Leadership Skills 2 (6.0 hours)
This course provides instruction on skills related to good interview practices, what can and can’t be asked in an interview, how to appraise a prospective employee fairly and legal requirements for appropriate practices for hiring and firing of employees.

**Lunch Provided

Second installment of our popular

Supervision and Leadership Skills Class!

Join Ken Morgan as he goes a step further into honing your supervision and leadership skills on the job. Topics to be covered include:

·Establishing an effective plan for success for each subordinate employee

·Properly executing a disciplinary plan or performance improvement plan

·Communicating effectively with subordinates about an unpopular company decision

·Conveying critical information to peers and persons in other divisions/departments

·Developing and Maintaining Positive Attitude and Engagement with Everyone

·Procedures for Effective Communication of the Subject Matter

·Modeling the Desired Expectations

·Motivating short-timers

Continuing Education:

• WATER TREATMENT FACILITY OPERATORS, DISTRIBUTION OPERATORS, CROSS CONNECTION/BACKFLOW OPERATORS: This course is approved for 6.0 contact hours by the NCWTFOCB. Course ID: 187356
• WASTEWATER OPERATORS: This course is approved by the WPCSOCC for 6.0 contact hours. WPCSOCC Course ID: CE11271801
• PROFESSIONAL ENGINEERS: This course is approved for 6.0 PDH’s.
• MAINTENANCE TECHNOLOGIST: This course is approved for 6.0 contact hours.