|
The Good, the Bad, and the Ugly Effects of Technological Improvements within the Water Utility Utility Management Seminar The Conference Center at GTCC, 7908 Leabourne Rd, Colfax, NC 27235 Tuesday, March 18, 2025 Join us for the Annual Seminar hosted by our Utility Management Workgroup! The market is teeming with varying technological offerings designed to make water utility operations more profitable by enhancing efficiency, providing empirical data, and modernizing customer offerings. When the utility decides to undertake these projects, they begin with the end in mind. However, the journey to the finish line is often riddled with unforeseen challenges, seemingly impossible hurdles, and many other pains the utility must work through to achieve a successful implementation. This seminar will showcase some of the highs and lows experienced by our peers as they describe the impacts of technological implementations on their customer service, field operations, financial operations, staff morale, and more. Tentative Agenda:
| TIME | TITLE | SPEAKERS | | 8-8:40 a.m. | Registration/Welcome
| | 8:45-9:45 a.m. | We Need a New System... Now What? | Stacy Aukamp and Chip Harris, Raftelis | | 9:50-10:45 a.m. | Technology Integration: Making All of the Pieces Work Together | Shawn Stanley, OWASA | | 10:45-11:00 a.m. | Break
| | 11:05 a.m.-12:00 p.m. | Change Management: How to Keep Stakeholders Engaged | Chip Harris, Raftelis | | 12:00-1:00 p.m. | Lunch
| | 1:05-2:00 p.m. | Keep the Momentum Going! Staying committed through the Technology Implementation | Charlotte Water | | 2:00-2:15 p.m. | Break
| | 2-4:00 p.m. | Discussion Panel
| | 4:00-4:15 p.m. | Closing
|
Contact Hours:
- Wastewater Operators: This seminar is approved by the WPCSOCC for 5.5 contact hours for continuing education Must be present for entire class to receive certificate of attendance. Course ID: TBD
- Water Treatment Facility Operators, Distribution Operators, Cross Connection/Backflow Operators: This seminar is approved for 5.5 contact hours for continuing education by the NCWTFOCB. Must be present for entire class to receive certificate of attendance. Course ID: TBD
- Professional Engineers: This event is approved for 5.5 PDH.
Registration: Registration closes at noon on 3/13/25 ** Register and pay online! Now offering the ability to register more than one attendee at a time! Can't remember your username or password? Click HERE ** | | STANDARD
Jan. 17-March 3 | LATE
After March 3 | | | Member | Utility Member | Non-Member | Member | Utility Member | Non-Member | | IN PERSON | $237.00 | $259.50 | $282.00 | $282.00 | $304.50 | $327.00 | | VIRTUAL | $212.00 | $234.50 | $257.00 | $257.00 | $279.50 | $302.00 |
|
